Buying Tickets for the Alhambra
It’s worth getting your tickets in advance because there can be long queues and it may even be impossible to get a ticket if you just turn up on the day. This page contains all the information that you will need to buy tickets in advance.
IMPORTANT: Only two organizations are authorised to sell tickets: from their ticket offices at the Alhambra itself and the CaixaBank website. (search Servicaixa alhambra tickets as we cannot create a link to this bank website)
You will find links to places where you can supposedly buy tickets but it is NOT possible to purchase authentic discounted tickets through other agents.
Recently they have introduced a new system whereby rather than giving each person 1 ticket they issue a group ticket. The problem with this is if you lose your companions you won’t be able to continue your visit. If you are a group of 3 or 4 and you don’t want to stick together insist that they give you a ticket each. Also a mobile phone is useful if you lose each other.
There are many days when the tickets have sold out. but we have discovered that the Granada City Pass BONO TURÍSTICO has a large allocation of tickets which are almost always available, even when the Alhambra itself has sold out. Even if the tickets are not sold out the Bono turistico is a good idea because it includes entrance tickets to all of the following monuments and they are all worth a visit:
- Alhambra and Generalife
- Royal Chapel
- Monastery of Cartuja
- Monastery of San Jerónimo
- Science Park
It also includes 9 free journeys on normal buses and minibuses, and 1 free day on the CITY SIGHTSEEING bus.
Other advantages of the BONO TURISTICO are:–It is not necessary to queue to pick up your tickets when you get to the Alhambra – you just need to go directly to the entrance gate.– You can choose the exact time when you visit the Nazrid Palaces.
You can buy the BONO TURISTICO directly from the Alhambra, the Royal Chapel or the Science Museum for 24.50 €.You can also purchase it in advance from the CAJA GRANADA’s web page and choose which branch of the Caja Granada you want to pick it up from. The most central branch is the one in the Plaza Isabel la Católica (at the end of the Gran Vía, near Plaza Nueva).In advance: You can buy entrance tickets up to 3 months in advance but not for the same day.
They accept credit cards (Visa, MasterCard, Eurocard, Maestro) and also Visa Electrón, but not American Express.
Note: You can only buy 5 tickets at a time. If you need more than 5 tickets, you will need to make several reservations using different credit cards but it is possible that you won’t all be given the same time to enter the palaces as it is not possible to choose the time.
BOOKING BY PHONE
In August 2007, the system for buying alhambra tickets changed. To buy tickets with a credit card,phone:902 888 001 from Spain or +34 934 923 750 from outside Spain.The operators speak Spanish, English and French. You can only choose between the morning session (08.00 – 14.00) or afternoon session (after 14.00) – it is not possible to choose the exact time to visit the Nazrid Palaces. You will then need to pick your tickets up on the day from the Alhambra ticket office at the RETIRADA DE RESERVAS window by showing the credit card you used to make the booking. It is a good idea to pick them up at least one hour before the time for the palaces so that you have enough time to get there comfortably.
BOOKING ON INTERNET
You can also book tickets for the Alhambra on the web page: www.alhambra-tickets.es This page is easy to use and works best with Internet Explorer (you don’t see the calendar correctly with other browsers). If you use this system to book, you can choose the time of your visit to the Nazrid Palaces: if you don’t like the time you have been assigned in the first step, you can return to the previous page and try again until you are given the time slot you like.(it appears that the time slots are given randomly) On the day:You can only buy tickets for the same day as your visit at the ticket office at the Alhambra itself. The queues may be long and it is much better to book them in advancePrices:Day visit (General: Nazrid palaces, Alcazaba, Generalife): Day visit (Gardens: Paseo de los Cipreses, Secano, San Francisco Gardens; Alcazaba; Generalife): Night visit: People over 65 and pensioners within the EU: (you’ll have to prove it)Children under 12 and handicapped people (with a greater than 33% disability): Authorised educational groups: Please phone 958 22 09 12 and ask for info.Opening hours: Morning and Afternoon visits (day visits): For a day visit you have to choose between the morning session (08.00 – 14.00) or afternoon session (after 14.00).
Entrance to the Nazrid Palaces: You are given a window of half an hour to arrive at the Nazrid Palaces. This is very strict and you cannot enter before or after this period. Apart from that, you are free to visit the other parts of the Alhambra without time restrictions.
March to October: 8:30 am – 8pm (Monday to Sunday)
The ticket office is open from 8am to 7pm.
November to February: 8:30 am – 6pm (Monday to Sunday)
The ticket office is open from 8am to 5pm.
NIGHT VISITS (This is only to the Nazrid palaces)
March to October: 10pm – 11:30pm (Tuesday to Saturday)The ticket office is open from 9:30pm – 10:30pm
November to February: 8pm – 9:30pm (Only Friday and Saturday)
The ticket office is open from 7:30pm – 8:30pm.
CLOSING DAYS:The monument is closed on the 25th December and the 1st January